Trust

Subprocessors & service providers

These are the third-party services Keel relies on to run the product and the business. We list them here for transparency, and label each by kind:

  • Data subprocessor - may process customer data on our behalf. This set matches the sub-processor list in our privacy policy.
  • Corporate tool - an internal tool we use to run the business; it does not process customer product data.
  • Planned - a service we intend to use but that is not in use yet.

Data residency. Keel stores and processes customer data in the United States.

Provider Kind Purpose
Neon Data subprocessor Managed PostgreSQL database (primary application data).
Cloudflare Data subprocessor Application hosting, CDN, edge delivery, and object storage.
Clerk Data subprocessor Authentication and user identity.
Anthropic Data subprocessor AI features: processes the content you submit to an AI action.
Resend Data subprocessor Transactional email delivery (notifications and shared links).
Stripe Data subprocessor Subscription billing. Keel never sees or stores full card numbers.
Sentry Data subprocessor Application error monitoring, to keep the service reliable.
Microsoft Azure Corporate tool Internal identity for Keel staff (corporate SSO). Does not process customer product data.
Zoho Corporate tool Internal CRM for our own sales and support contacts. Not connected to customer workspace data.
Canva Corporate tool Design and marketing asset creation (corporate tool).
Adobe Corporate tool Design and marketing asset creation (corporate tool).
Zapier Planned Planned workflow-automation integration. Not currently in use.
Make Planned Planned workflow-automation integration. Not currently in use.
Render Planned Planned future hosting. Not currently in use.

This list is current as of the date of the latest deployment and may change as our infrastructure evolves. Third-party names are the property of their respective owners.

See how your data is protected on the Trust page, and how we keep the platform available on Reliability.